Privacy Policy

Effective Date: 1 June 2025  |  Business: THECSR INVESTORS, Churu, Rajasthan

1. Information We Collect

When you place an order or contact us, we collect: your name, mobile number, email address (optional), delivery address, and payment transaction references. We do not store card numbers or CVV — all card payments are processed by Razorpay.

2. How We Use Your Information

• To process and deliver your order
• To confirm payment and send order updates via phone/SMS
• To send promotional offers (only if you opted in)
• To improve our products and services

3. Data Sharing

We do not sell your personal information. We share data only with: (a) Razorpay, for processing payments; (b) delivery personnel for order fulfilment. These parties are bound by their own privacy policies.

4. Data Security

Customer data is stored in a secured database. Payment processing is handled by Razorpay, which is PCI-DSS Level 1 compliant. We use HTTPS on our website.

5. Cookies

We use cookies to remember your cart, wishlist, pincode preference, and language choice. No third-party tracking cookies are used.

6. Your Rights

You may request deletion of your account and personal data by contacting us. We will process the request within 7 working days.

7. Contact

Privacy queries: thecsrinvestors@gmail.com · +91 94626 82335