At THECSR INVESTORS, we are committed to protecting the privacy and security of our users' personal information. We collect certain personal information, including but not limited to mobile numbers, email addresses, names, and addresses, to facilitate order processing, create shipping labels, and communicate with our customers regarding future offers and promotions. Rest assured that we handle this information with the utmost confidentiality and do not share it with third parties except as necessary for order fulfillment purposes.
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We share only the address and mobile number with our trusted shipping partners to ensure smooth delivery of orders. Users who wish to opt-out of receiving marketing communications or request the deletion of their personal data from our records can do so by contacting us at thecsrinvestors@gmail.com or royalfinishfurniture@gmail.com. We operate in compliance with Indian privacy laws to ensure the protection and security of user data.
By using our website and making purchases, users agree to abide by the following terms and conditions:
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Registration and Payment: Users may register on our website to purchase products using various payment methods, including credit cards, debit cards, UPI, or bank deposits. All transactions are conducted in Indian currency (INR).
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Product Availability: While we strive to ensure that all products listed on our website are available for purchase, occasional discrepancies may occur. In such cases, we reserve the right to cancel orders and provide refunds for unavailable items.
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Shipping: We endeavor to ship products from our warehouse within 3-4 days of order placement. Delivery times may vary depending on the destination, typically ranging from 10-12 days. We offer express shipping options for faster delivery. Shipping charges and applicable taxes are included in the prices listed on our website
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Shipping Limitations: While we aim to deliver nationwide, certain remote or inaccessible areas may be excluded from our delivery service due to logistical limitations. Customers located in such areas are advised to contact us prior to placing an order to confirm delivery feasibility.
We want our customers to be fully satisfied with their purchases. Customers may request returns or refunds for products that are damaged, defective, or different from what was ordered. Refunds are typically processed within 3-4 days after the request is approved by our team. Please note that customized items are not eligible for refunds unless they are found to be defective or damaged.